Corporate Social Responsibility

Required Standards

We set strict standards for our conduct and expect all our suppliers to do the same. These standards are set out below.

In addition, we will meet the standards set by each of our customers and expect our suppliers to do the same.

Human Rights

We recognise our responsibility under the Universal Declaration of Human Rights to promote and protect human rights throughout our business operations.

We expect our suppliers to adopt a similar approach for all their operations and their supply chain. In particular we expect them to observe core labour standards including commitments to:

• Meet applicable legislation

• Maintain a safe working environment and provide access to protective equipment and safety training to mitigate known hazards or potential risks

•  Pay fair wages in line with the norms for the industry and market and not require anyone to work excessive hours (particularly where this might impact personal health or safety)

• Treat employees fairly and not discriminate on the grounds of gender, sexual orientation, race, age, caste, union membership, political affiliation, marital status or national origin

• Allow employees the freedom to join a union (or collective bargaining group acting for them) or allow them to decline if they choose to

• Not ever use forced or bonded labour

• Not ever harass, abuse or threaten any employee through physical abuse, discipline, threat of physical abuse, sexual or any other form of intimidation

• Protect and promote the special interests of employees under 18 by allowing access to education, limiting employment during typical resting hours and ensuring no exposure to hazardous working conditions

Ethical Business Practice

We are committed to conducting our business responsibly and in accordance with all relevant laws and regulations. Beyond this, our Code of Business Conduct sets out the standards expected of all our employees and agents acting on our behalf.

In managing our suppliers we always try to behave professionally, responsibly and transparently, measuring our performance, encouraging stakeholder feedback, and making appropriate improvements. We absolutely expect our suppliers to do the same.

Environmental Impact

Our environmental policy sets out our commitment to conduct our business in a way that supports environmental sustainability. A copy of our environmental policy is available on request.

We expect all our suppliers to demonstrate a similar commitment to the environment and develop appropriate environmental management systems.

In particular we expect to:

• Maintain and be committed to appropriate environmental policies

• Meet all relevant legislation

• Recognise the key environmental impacts of our business

• Monitor performance against improvement targets

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